WATERMAX® SIGNATURE SERIES - FAQ
Can you test my water for me?
Yes! To install an effective water treatment system, we need to know what is in your water first. We start with a free water test that looks for water hardness, sulfur, iron, and other common contaminants. Your local Hague dealer can determine if a Hydroclean HC3 will be needed to correctly filter for the taste and odor issues in your water.
Does the HC3 treat all the water in my home?
Yes! Treating your water at the point of entry means all the water lines in your home are supplied with quality treated water. That means all your showers, bathtubs, and faucets will use the same great water, free from chlorine. Everyone in the home will have better water thanks to the HC3.
Do I need to change the filter in the HC3?
No, there is no filter to change. The whole system is a filter, and it recharges itself regularly on its own to keep your water at its best all the time. After your HC3 is properly set up, maintenance is at a minimum.
Do I need to add salt to this system?
With the HC3, you don’t need to worry about salt. Although many homes use a water softener to get rid of hard water, the HC3 is not a water softener. Waters softeners require salt to function, but an HC3 system uses the water to regenerate and flush the system clean so it can continue to filter for the life of the product.
What does the 10-year limited lifetime warranty cover?
The HC3 is covered by a 10-year limited lifetime warranty. This warranty is issued only to the original owner and states that Hague Quality Water will replace and repair any parts, materials or components that are found to be faulty at no charge for the first 5 years. During the second 5 years, replacements will be charged at 50% of the concurrent list price. This warranty does not cover damages from improper use of the unit, accidents, fires, freezing or neglect. Other restrictions apply, and owners must refer to the full original warranty.