HOMEGUARD WATER SOFTENER - FAQ
How is a Homeguard different from other water softeners?
Homeguard water softeners deliver powerful performance using half the space of typical water softeners. This low-maintenance unit is small enough to fit in areas with limited space, such as boats, RVs, condos, and apartments.
What's the difference between a water softener and a water filter?
A water softener is the most effective treatment of hard water. The softener reduces amounts of magnesium and calcium that cause hard water by removing those minerals through ion exchange. The resin inside a water softener works like a magnet to collect the positively charged minerals
A water filter removes unwanted contaminants by using a filter media that is designed to address specific elements. Filters work more like a net to capture the particles they are designed to remove. Multiple types of filtration may be necessary, depending on the composition of the water.
What does your 10-year product warranty cover?
This limited warranty covers the Hague Quality Water International system delivered to the original owner at the original location when the system is purchased for personal, family, or household use. It is intended to cover defects occurring in workmanship or materials or both.
Do I need to add salt to the Homeguard?
Yes, the compact Homeguard softener has a built-in brine tank that needs water softener salt added to ensure it keeps working properly. The salt should be refilled when the level drops below the water level in the brine tank.
Can I install this product myself?
To ensure our products are applied properly, all systems are sold and installed by our network of factory-trained dealers. Our warranty does not cover damage to a part or parts of the appliance resulting from improper installation. Therefore, we recommend installation be done by a Hague Authorized Dealer.